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National Association of Fraternal Insurance Counselors

211 Canal Road
Waterloo, Wisconsin 53594
(866) 478-3880

office@nafic.org

Code of Ethics of the Fraternal Insurance Counselor

Preamble: As a fraternal life underwriter, I will maintain the utmost professional standards toward my members and at the same time maintain a position of trust and loyalty to my Society.

I believe it to be my responsibility:

  • To conduct my fraternal business according to high standards of honesty and fairness and to render that service to my members which, in the same circumstances, I would apply to or demand for myself. I will develop my ability and improve my knowledge through regular continuing education.
  • To provide competent and member-focused sales and service, based on my members’ concerns, needs and input. I will present accurately and completely the facts essential to my members’ decisions and always place their best interest and welfare above any personal considerations. I will submit complete and accurate applications for membership and insurance on only those persons whom I believe to have the proper requirements that conform with my Society’s underwriting rules.
  • To engage in active and fair competition. I will refuse any person or persons any part of my commissions or earnings as an inducement to purchase an insurance or annuity product. I will follow applicable regulations as well as guidelines developed by my Society whenever a sale involves replacement of insurance.
  • To only use advertising and sales materials approved by my Society and the applicable regulatory authorities.
  • To respect my members’ confidences and hold in trust personal information.
  • To fairly and expeditiously handle member complaints or disputes.
  • To cooperate in a system of supervision and review that is designed to achieve compliance with this Code of Ethics and Principles of Ethical Conduct.

As a Fraternal Insurance Counselor, I pledge myself to uphold and maintain these principles and responsibilities.

Chapters can download the Powerpoint presentation about NAFIC to be used at Fraternal, Chapter or Society meetings.